Returns & Exchanges

At casabycoco, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original, unused condition. If your new decor doesn't perfectly fit your space, our streamlined process makes returning or exchanging your pieces simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.